Shipping policy

Thank you for considering Cleo Kalon Creations for your purchase. We are based in South Africa and offer shipping to various destinatios within the country.

Our shipping policy is as follows:

• All orders are processed according to the production time stipulated under the description of each listing.
• We offer various shipping options to meet your delivery needs, including doorstep, cubicle-based, and store collection delivery options.
• We use reputable carriers to ensure the safety and timely delivery of your order.
• If you wish to change the delivery address of your order after it has been shipped, an additional fee may apply.
• If your order is returned to us due to an incorrect or incomplete address, you will be responsible for any additional shipping charges to resend the package.
• We are not responsible for any delays or damages caused by the carrier during transit.  
• In the event that your package is lost or damaged during shipping, please contact us immediately so that we can resolve the issue.
  

Thank you for choosing our online store. If you have any further questions about our shipping policy, please do not hesitate to contact us.